Storing your jewellery properly is important. To avoid damage, keep your jewellery in separate boxes, and coil neckaces and bracelets before storing flat. Avoid crumpling or folding pieces as this can damage the threading material or cause kinks or breakage. Wrap individual pieces in the acid free tissue provided or a cloth.
Gemstones require special care. Avoid impact against hard surfaces.
Remove jewellery when doing any manual labour, including housework. Also before swimming, bathing or showering as chlorine and soap may damage the gemstones. Everyday household items may ruin your gemstone jewellery. Make sure you don't expose your gems to the chemicals in cleaning products, hair care products, fragrances and cosmetics.
The best way to clean your gemstone jewellery is with a soft dry cloth each time after wearing. Or if dirtier, it can be cleaned in a bowl of water with a few drops of ordinary dish detergent. Using an old toothbrush or other soft brush, scrub gently behind the stone where dust and soap can collect. Then just rinse and pat dry with a soft cloth. Jewellery with textile or leather components may not be cleaned this way.
Sterling silver naturally tarnishes with the exposure to air and the environment as well as perspiration, cosmetics and fragrances. Regular cleaning will help to retain the shine on silver and gold-plated components. There are cleaning products such as specially impregnated silver or gold polishing cloths to maintain your jewellery. Make sure that you are not too enthusiastic when you clean plated items, as your vigorous rubbing may wear away the gold coating. Solid items should withstand more vigorous treatment.
Do not use abrasive cleaners on jewellery.
If you have any questions on how to look after your new jewellery please email and we will be happy to advise you. email@example.com
We will repair items free of charge (excluding extra materials and postage) within one year of purchase. After one year there is a repair charge. Email firstname.lastname@example.org if you wish to discuss a repair and before sending. Please note that Katherine Bree Jewellery is not responsible for postal charges on repair items.